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What is VoIP? What is SIP trunking? |
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VoIP stands for "Voice over Internet Protocol" or "Voice over IP". VoIP has an undeserved reputation for being cheap but poor quality.
Poor call quality is usually not due to VoIP, but due to firewall configuration issues, an insufficient Internet connection or the wrong VoIP provider. We know how to solve such problems!
SIP trunking refers to a providing a digital trunk line instead of a single VoIP line. Trunk is the telephony term for any connection between phone systems (such as from a PBX to the local phone company exchange, or between exchanges). SIP stands for Session Initiation Protocol and is the signaling protocol used on a SIP trunk.
SIP trunks are often, but not always, connected over the Internet. CBeyond, for instance, uses SIP trunks that only connect your phone system to their network, mostly bypassing the Internet. This is one of the secrets to good call quality over SIP trunks. We can help you optimize your network for high-quality SIP trunking. |
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Asterisk is an open-source PBX system.
Open Source means: It's free for the download†
Open Source means: No vendor lock-in. There are dozens of vendors to choose from.
Open Source means: No more expensive and unreliable phone technicians. If you don't like your current technician, just find another one!
†We are using a free Trixbox CE system in our own office and will be happy to set it up for you, too. Due to better technical support and the amount of labor involved, for customer use, we generally recommend Asterisk-based added-value phone systems from reputable vendors such as Digium (Switchvox) or Fonality (Trixbox Pro). |
Ask as about CBeyond Internet and Telephony service and receive
- Competent and unbiased advice. We will not sell you something just to make a commission unless it will fit your business.
- A single contact point. Tired of your phone vendor and your service provider pointing at each other "the problem is with the other one?" We deal with that for you!
- Start-to-finish setup and configuration.
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You can afford a high-end phone system!
Our technicians can set up and maintain Asterisk-based phone systems such as Digium Switchvox, Fonality Trixbox, PBX in a Box, All Greened Up and other vendors. |
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